Privacy Policy

About This Policy

Innovate Biotech Co., Ltd. (“we,” “us,” or “the Company”) values your privacy and the protection of your personal data. This Privacy Policy describes how we collect, use, disclose, and protect your personal data through the website https://build-digi.com/innovate_dev in accordance with the Personal Data Protection Act B.E. 2562 (PDPA).

This policy applies to both domestic and international users who access our website.

Personal Data We Collect

We collect your personal data only when you contact us through the Contact Form on our website. The information we collect includes:

  • First name
  • Last name
  • Email address
  • Phone number
  • Message or details you send to us

Additionally, we use Google Analytics to collect website usage data, such as pages visited, time spent on the website, and browsing behavior in a form that cannot directly identify individuals.

Purpose of Data Collection and Use

We collect and use your personal data for the following purposes:

  • To follow up and respond to your inquiries or requests regarding our services
  • To provide services and support you have requested
  • To analyze and improve the website, including the visitor experience
  • To understand user behavior and develop appropriate content in the future

We will not use your data for aggressive marketing, sending promotions, or unsolicited contact.

Disclosure of Personal Data

We will not sell, rent, or share your personal data with any third parties. Your data will be used within our organization only, except in the following cases:

  • When we have received your consent
  • When disclosure is required by law
  • To protect the rights, property, or safety of the Company, its employees, or others

We use Google Analytics, which may transmit data to Google in accordance with Google’s Privacy Policy. However, the data transmitted cannot directly identify individuals.

Data Retention Period

We will retain your personal data for the following periods:

  • Contact form data: Retained for 3 years, or until the purpose of collection has been fulfilled
  • Google Analytics data: Retained for 26 months, per Google Analytics 4’s default settings
  • Consent logs: Retained for 3 years as legal evidence

After these periods, we will securely delete or destroy your data.

Security Measures

We employ appropriate technical and organizational security measures to protect your personal data from loss, unauthorized access, use, alteration, or unlawful disclosure. These measures include:

  • Data encryption (SSL/HTTPS)
  • Restricting data access to authorized personnel only
  • Regular review and updating of security systems

Rights of Data Subjects

Under the Personal Data Protection Act B.E. 2562, you have the following rights:

  • Right of Access: You have the right to request access to your personal data that we hold.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request deletion of your personal data in certain circumstances.
  • Right to Restriction: You have the right to request restriction of the use of your data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a machine-readable format.
  • Right to Object: You have the right to object to the collection, use, or disclosure of your personal data.
  • Right to Withdraw Consent: You have the right to withdraw consent previously given at any time.

If you wish to exercise any of the above rights, please contact us through the channels listed below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Please read our Cookies Policy for more information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being published on this page. We recommend that you review this policy regularly to stay informed about our privacy practices.

The date of the latest update will be shown at the top of this policy.

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact us at:

Innovate Biotech Co., Ltd.

28/2 Room No. B405, Soi Rongrian Khlong Lamchiak
Khwaeng Khlong Chan, Khet Bang Kapi, Bangkok 10240

Phone: 061 118 6186